Refund Policy

At Kia Themes all of our Products 100% working.If any customer face issue in theme downloads or Package not download properly or unable to install theme ,Unable to import demo data then there can be many reason:

Package not downloaded properly – Slow Internet /File Size large & failed to download in that case contact us at live chat we will help you on this to download theme. Please don’t open any dispute or claims & Please have a Patience our all of themes 100% working contact us at live Chat , email (kiathemes@gmail.com) or create Ticket.

Style Sheet file missing – It means you installing & uploading Worng file Package then it show that only need to upload installable file only. Please don’t open any dispute or claims & Please have a Patience our all of themes 100% working contact us at live Chat , email (kiathemes@gmail.com) or create Ticket we will upload theme install theme & all setup we will do & make theme similar as you seen in Theme demo link.

Demo Data not imported Successfully- Demo data successfully not import only cause of execuition time. all of hosting server default execuition time 30 sec & Theme demo imports required 600 Sec. This is not a issue its general.Contact us we  will guide how to update configuration at cpanel. If you unable to do then we will do.

This is not a issue So Please don’t open any dispute or claims & Please have a Patience our all of themes 100% working contact us at live Chat , email (kiathemes@gmail.com) or create Ticket.

Zip Extract Corupted File – If theme file size is large & cause of slow internet full file not downloads. There zip extract show error. This is not a theme issue. Its download failed & get incomplete file.

So Please don’t open any dispute or claims anywhere & Please have a Patience our all of themes 100% working contact us at live Chat , email (kiathemes@gmail.com) or create Ticket.

 

We request to customers Please don’t open any dispute or claims anywhere & Please have a Patience & contact us freely. We will give 100% solutions on all of your concern. Our all of themes 100% working If anyone face any issue cause of any reason .Please contact us at live Chat , email (kiathemes@gmail.com) or create Ticket we will reply asap.

If any Product will be broken then Please request to get fix issue from us we will try to fix if we unable to fix issue & give solution  then we offer 100% refund. Refund can be valid if Theme support time will be active. Refund will be aplicable in first 30 days from Theme Purchase.

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