All of our items come with First 3 Days of included support and free lifetime updates for your theme. Once the 3 Days of included support is up, you have the opportunity to extend support coverage for 6 Months further. If you choose to not extend your support, Then No Worry You will get Theme Updates timely. You will still be able to access to our online documentation, Knowledgebase and video tutorials Lifetime.
Support Features :
We have an advanced Live Chat, Email & Ticket Support, secure ticket system to handle your requests. Support is limited to questions regarding the theme’s features or problems with the theme. We are not able to provide support for code customizations or third-party plugins. If you need help with anything other than minor customizations of your theme, we suggest enlisting the help of a developer.
Note: Live Chat Support : At Live Chat Support we help & do Theme Installation , Plugins Installation, Demo Import & Theme Configuration only.
Support Mediums are mainly Email Support & Create Support Ticket , In somecases if need any discussions on issue then we also discuss at live Chat with Customers upon need.