Kia Themes doesn’t offering free support on Theme Purchase.You need to buy 6 Months Support and get support via Support Tickets & email. Theme Installation & Configuration Support we provide via Live Chat as well. If any Customer wants more support then can extend support for 6 Months.
Buy 6 Months Support : https://www.kiathemes.com/product/extend-support/
To Create Support Ticket Go to : https://kiathemes.freshdesk.com
Support email: firstname.lastname@example.org